Website policy
Privacy policy.
This policy explains the information the website may collect, why it is used, and the choices available to visitors.
Updated October 27, 2026
Information you provide
Service requests and contact details
When you submit a service request, we collect the contact details, service location, equipment information, message, and optional photo that you provide. The form also records the selected service and any available campaign or referring-page information.
Your permission to contact you about a service request does not enroll you in marketing emails or text messages. Please avoid including sensitive personal information in the message or photo.
- Name, phone number, and email when provided
- City, service type, and equipment or facility details
- Optional equipment photo
- Landing page, referring page, and campaign tags when available
Website analytics
Cookies and website activity
We use Google Analytics to understand visits and website interactions, including clicks to call and verified form completions. Google may process device, browser, page, and usage information through its analytics technology and cookies.
The service-request form uses Cloudflare Turnstile to help stop automated spam. Cloudflare may process browser, device, and connection information to check that a person is sending the form.
The service-request form uses a short-lived, same-site receipt cookie to confirm that a request was accepted before recording a completed-form event. You can manage cookies through your browser settings; restricting them may affect website features.
How information is used
Responding to your request
We use submitted information to respond to you, understand the work, route the request to the appropriate team, and maintain service records. Website activity helps us understand and improve the site and marketing performance. Information is not sold through this website.
Service-request records and validated attachments are stored privately on our hosting system, outside the public website directory. A notification is sent to our California office. Our hosting, email, and analytics providers process information as needed to provide those services.
Retention and your choices
Contact us about your information
We retain information as needed for service requests, business records, and applicable obligations. There is no single automatic deletion period for all website submissions.
To ask about access, corrections, deletion, retention, or this policy, email support@certifiedairservices.com or call (844) 214-8243. Tell us enough to locate your request without sending sensitive information. We may need to verify your identity before responding.